Background
Negotiation is a process where two or more parties work together to come to a mutually beneficial agreement. It involves communication, compromise, and problem-solving. To negotiate effectively, it’s crucial to prepare thoroughly, understand your goals, and listen actively to the other party.
Objectives
By learning negotiation skills your objective is to evolve into a better business player. Especially with conflict resolution, one of the most vital areas where negotiation skills offer you a considerable advantage in learning to resolve conflicts, problem solving, communication and persuasion.
Contents
- Negotiation Concepts Overview
- The Importance of Communication
- Preparing for Negotiation
- Assessing Negotiation Styles
- What is Interest-Based Negotiation?
- Key Features of IBN
- Module Capstone: The Burning Sailboat